PC Diagnostics

Making sure that you know the price before the actual repair happens, we allow our customers to drop-off their desktops for a free of charge diagnostics and price assessment. This means that we’ll see your hardware through and will detect and report anything wrong with it – free of charge!

Replacing hardware parts is how oftentimes a serious PC or a laptop glitch gets fixed.

Ultimately, it all comes down to the overall quality of the parts a tech company has in stock and their range.
We have both, being able to find a replacement part virtually for any computer or a laptop!

WE ARE BUSINESS I.T SPECIALISTS

Our aim is to harness market-leading technology from suppliers such as Sage, Microsoft intuit, Act, in order to provide and support business solutions that meet the scale and complexity of your company’s needs, in the critical areas of your business – such as Accounting, Order Processing, E-commerce and CRM. We specialize in tailoring software to suit your unique processes.

​Whether the market is growing or shrinking, modern companies need to be able to identify and react to changing circumstances quickly and efficiently and one of the key pillars of that capability is the business software that is driving the business.

PROJECT

We understand that your business needs to function whilst changes are taking place. Our consultation process examines the effect of these changes on your business and seeks to minimise downtime.

We capture project requirements and anticipate and manage risks in order to achieve project goals. We provide a detailed and realistic implementation plan to suit the needs of your business, and work with collaborating parties to ensure that each stage is completed on schedule.

We remain in close contact throughout the management process and keep you informed of the progress and requirements at each stage.

Our Accredited Consultants will define the architecture you need, including the modules, interfaces and data, data-backup, protection software They will offer recommendations to help you use your software more effectively,

​We provide environments for user acceptance testing to ensure your team is confident the new system meets their needs.

TRAINING

Our training is comprehensive and delivered in a format to suit your staff. Whether in-person training or remote training via screen-share, we can cover a variety of topics including standard Software functionality and our customised content. Our sessions are bespoke, so you choose the topic and we will put together a tailored training plan.

​We understand that training needs to be specific to your processes. That’s why our training environments mirror your live set-up, and allow users to practice on data from your system, not generic sample data.​

SUPPORT

We have a fully UK-based support team and you can contact us via phone, email or using our online support portal where you can track your issue as it is being resolved.

​When you need help, we can connect remotely to your system to troubleshoot the problem, and guide you through a solution by sharing your screen.

​Our support team of experienced technical and financial staff understand the complete range of issues that might arise in your system.

How we achieved this, against many larger partners in our area is simple.